Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use a cgt99 account — from how deposits via bKash, Nagad or Rocket are processed to how we handle account access.

Account registration termsbKash, Nagad, Rocket deposit rulesWithdrawal conditionsAccount suspension termsEligible regions only
cgt99 Terms That Cover How Your Account Works
HOW WE HANDLE TERMS

How cgt99 Applies These Terms Fairly

Our approach to enforcement is consistent and documented. Every account action that triggers a term — a withdrawal hold, a bonus condition, a wallet mismatch — is logged against your account so you can query it through support.

Account Security

Your account is protected by OTP verification at login and withdrawal. We do not release funds without confirming wallet ownership against the account on record.

Data Retention

We keep transaction records, including bKash, Nagad and Rocket payment logs, for as long as required under these terms. You can request a copy via our support email.

Term Updates

When we change these terms, we publish the updated version here and note the revision date. Continuing to use your account after that date constitutes acceptance.

Dispute Resolution

If you disagree with how a term was applied to your account, raise it through live chat or email with your account ID. We review each case against the logged transaction record.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on cgt99 to ask about a specific clause, a blocked withdrawal or a wallet transaction that needs clarification.
Email Support Send a detailed query to our support address. Include your account ID and the transaction reference if your question relates to a bKash, Nagad or Rocket deposit or withdrawal.
Account Help Page Log in and go to the Help section of your account dashboard. From there you can raise a formal dispute or request a review of any term applied to your account.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what we get asked most often. For anything not covered here, reach us through live chat or the account Help section.

These terms apply to every person who opens or uses a cgt99 account. Access is available only where local law and eligible regions permit online casino activity.

Deposits are processed through bKash, Nagad and Rocket. Each wallet has its own transaction limits; those limits form part of the payment conditions within these terms.

We may restrict, suspend or close your account if terms are breached. Any balance held may be withheld pending a review, depending on the nature of the breach.

Email our support team with your account ID and request a data export. We respond in line with the retention and access rules stated in these terms.

The current version is always published at cgt99/terms-conditions/. We revise the page when our services change, and continued account use means you accept the update.

These terms do not override local law. If online casino activity is restricted or prohibited in your region, eligibility and access to cgt99 are affected accordingly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.